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How bad businesses kill tourism in small towns

Let me sketch a scenario for you. Joe saves the entire year for a holiday and decides to visit your town during the holidays. He arrives with his family full of excitement and anticipation. Before Joe decided to come to… Continue Reading

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DSTV didn’t listen. Now they’re going to pay.

In 1998 I wrote a letter to DSTV and warned them that their arrogance is going to cost them their business. Over the years DSTV has become the poster boy for a company that exploits its customers to the point… Continue Reading

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SA beware of the WikiLeaks ‘cyberwar’

As the unfolding WikiLeaks ‘cyberwar’ demonstrates, traditional protests have definitely moved into the online world. Marthinus Strydom, Marketing Director of McCarthy Motor Group, warns that we need to be aware of the fact that today, damage to companies, people and… Continue Reading