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How bad businesses kill tourism in small towns

Let me sketch a scenario for you. Joe saves the entire year for a holiday and decides to visit your town during the holidays. He arrives with his family full of excitement and anticipation. Before Joe decided to come to… Continue Reading

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DSTV didn’t listen. Now they’re going to pay.

In 1998 I wrote a letter to DSTV and warned them that their arrogance is going to cost them their business. Over the years DSTV has become the poster boy for a company that exploits its customers to the point… Continue Reading